Thursday, June 3, 2021

What is a Brother drum printer error? How to fix it?

Nowadays, most of our business or other day-to-day tasks depend upon the printers, thus, it is vital for you to make the right choice. When it comes to the finest quality of printers, Brother printers are on the top of the list. Brother manufacturers advanced printers with great features and functionality. It shares the best printing experience with the users. 




Although, some technical issues can occur at any time in your Brother's printing device. Many Brother printer users have reported the Brother drum printer error while using the printer services. The reason behind the error is not always clear to every print user, so, here we are going to discuss certain methods that can help you to fix the problem.


 

Why does the Brother drum printer error occur?


Before you move forward to fix the issue, it is vital for you to understand the problem. When you know the possible reasons behind the error, you can troubleshoot the problem easily and maintain your device in the best possible manner for future use. Have a look at the common reasons due to which you may encounter Brother drum printer error on your device.


  • The dust and debris in corona wires may cause the error.
  • You may have not installed the drum unit properly.
  • A problem with toner cartridges can also be the reason.
  • Tear in the drum unit and gradual wear may also cause the error.

 

So, these are some possible reasons due to which you may encounter a Brother drum printer error on your device. Now that you know the reasons, let's proceed next and learn about the simple steps to fix the issue.


 

Troubleshooting Solution: Clean the corona wires of your Brother's printer.

If you were using the Brother printer for a long time, leave the device idle for at least 15 minutes. This will let the printer parts cool down.

  • Open the front cover.
  • Here, you have to remove the drum unit.
  • Also, take out the toner cartridge.
  • Place the removed devices on disposable paper protection against ink spell.
  • After this, slide the green tab present on the drum unit to or from left to right for cleaning the wires.
  • Install the drum unit carefully. Assemble the toner cartridge as well.
  • Close the front cover of the printer.

 

Your problem will be resolved!


 

Still, getting Brother printer drum error? Follow these quick instructions:

  • If you were using the printer actively, leave it idle for about 15 minutes.
  • Open the front cover.
  • Remove the toner cartridge and drum unit carefully.
  • Insert the new toner cartridge.
  • Make sure that you remove the protective packaging from it before you install the toner cartridge to the drum unit.
  • If you have installed the toner cartridge carefully and at the proper place, the green lock lever will lift automatically.

 

So, these are some easy fixes that can help you to fix Brother drum printer error problems.  We hope that the mentioned steps will let you fix the troubles, but, if the problem still persists, call the experts. The Brother printer support team is available around the clock to help you to fix the technical issues. The experts will give you an easy solution and also share useful tips to improve your printing experience.



 

Saturday, May 29, 2021

Why Brother Printer In Error State Message Occurs?

Brother printer is a worldwide renowned printing brand for manufacturing outstanding printing devices. Just like you, there are millions of happy customers across the globe using Brother printer for executing their daily printing task. However, similar to other printing devices or brands, your Brother printer can also come across certain technical issues. Among the different technical errors, Brother printer in error state is considered to be the most common problem faced by the printer users. If you are a proud Brother printer user but find yourself stuck with this problem, this post can help you. 

 

Here, we are sharing some easy troubleshooting guidelines that can help you to fix the Brother printer in an error state issue. 


 

So,  let's get started!

 

Brother printer in an error state: possible reasons

 

Before we proceed next and troubleshoot the issue, it is important to know about the common reasons due to which the state message appears on your Brother's printing screen. The most common reasons are:

 

·          Virus or Malware attack.

·          BIOS issues.

·          Corrupted or outdated printer drivers.

·          Poor internet connectivity.

·          Improper placement of wires and USB.

 

Now that you know about the possible causes behind the printer error state problem, you can proceed next with the simple troubleshooting steps and fix it. Below we are going to share some brilliant hacks that can help anyone to resolve the Brother printer in error state problem. So before giving the call to print professionals or technicians, try the following step to fix your trouble.



 

Troubleshooting steps to fix Brother printer in error state

 

Restore your system


The simplest and easiest thing you can try to fix the Brother printer in error state problem is to restore your system to resolve the bugs.  For this, you can refer to the Brother printer manual and find the steps.

 

Check your internet


The printer error state problem is often caused due to poor internet connectivity. So it is recommended to check your network connectivity. If necessary, restart your printer, router, and computer as well. All you need is to unplug the power cord, wait for a while, and then plug it back in.

 

Reinstall printer drivers


The outdated or corrupted printer drivers can also be the reason that you are getting Brother printer in error-state problem. You can visit the Brother official website and download the appropriate driver in software for your printer model. Also if you want to update the existing drivers, you can download them from the brother official website.

 

Run the printer troubleshooter


The printer troubleshooter can help you to fix bugs and errors that may stop you from using the printing services.  For this, you need to visit the " device administration"  section.  From there you can run your Brother printer troubleshooter.

 

So, these are some common fixes that can help you to troubleshoot Brother printer is an error state problem on your device. In case your problem is still not resolved, try deleting and reinstalling the printer software. This will help you to identify the bug and fix it.  However, if a Brother printer error is showing up and you are unable to fix it, contact the Brother printer support team for help. The professionals can help you to discover the best possible solution after identifying the problem and also share useful tips to make your printing experience better.

 

 


Thursday, May 20, 2021

Your guide to the printer not recognizing compatible cartridges!

It might be an issue if you have just purchased a printer but brother printer doesn't recognize ink cartridge. You can specifically try to reset the printer by pressing the power button 7 times as it will clear the error message.




If the brother printer is not recognizing the new toner cartridge then you can also reset the cartridge through the menu. If this doesn’t work in your favor then you can follow the steps that we will be sharing with you.


 

Step 1- Reset the printer memory

If the brother printer not recognizing the new toner cartridge then you can follow these steps to reset the printer memory. It might help you with the problem:


  • You should remove the new cartridge, replace it with the old one, and leave it for about 10 minutes.
  • Once you come back after 10 minutes, remove the old cartridge and put the new one again.

 

This is going to help your brother printer to recognize the cartridge. However, if it doesn’t then you can you can follow the below mentioned steps:


Remove the new cartridge and place it in a clean and safe place where the cartridge or the surface won’t be dented. Turn the printer off from the power button.
  •  Unplug your printer from the main source.
  • Plug your printer back in at the wall but don’t press the power button for now
  •  Insert your new cartridge and press the power button on the printer


 

Step 2- Clean the metal contacts

The metal contacts can typically be seen on one side, the back of a toner cartridge or the back of an ink cartridge. They look like a flat piece of copper, metal, or like a circuit board. You should know that some ink cartridges have no contacts at all. The steps to clean it have been mentioned below for your reference:


  • Switch off the power and unplug your printer
  • Remove your toner or ink cartridge carefully and place to one side on a flat surface safely
  • Check the cartridge for the metal contacts and see the inside of the printer for a connection point
  •  Lightly wipe the contacts on both cartridges and the printer to remove any dirt with a dry cloth. Ensure that you don’t cause any damage.
  • Replace the cartridges in the printer and turn on the printer
  • See if you can print again or not

 

If the brother printer still doesn't recognize ink cartridge then you can check these additional things:


Ensure that all the protective covers and strips were removed from your new cartridge when it was installed. You usually get instructions in the box that will guide you in the best possible way

Make sure that you acquired the correct consumable.


  • See if you purchased an ink or toner and not a new drum unit or any other maintenance item.
  •  Update your printer software by going through the instructions manual on how to update the firmware.

 

This should help your printer to recognize the cartridges. If it still doesn’t then you can reach out to us and we will help you out to the best of our knowledge to get your printer back to normal.

 

Friday, May 14, 2021

This is how I connected by Brother Printer to Wi-Fi!

If you have just purchased your Brother Printer and having issues when it comes to connecting it to the Wi-Fi then there is nothing to worry about it. 




We will help you to connect brother printer to Wi-Fi in some simple steps. The best part is that you don’t need any technical knowledge to do the same.


 

See your wireless settings


You should know all the wireless settings before you connect brother printer to wifi. You need to know the Network Name as well as the Network Password which is also known as the security key.

If you don’t know where to find this information then you should look beside your router. You can find the details on a sticker on the router. If it isn’t there, then you can see the router’s documentation and look for the information online. Once you have it, you can connect your brother printer to wifi.



Option 1- Wireless direct setup

This option lets you connect the printer to your system or smartphone directly that too without a wifi access point. If this is the case then the Brother printer usually works as a wifi access point. You can use this method with the help of the steps that we will be sharing with you.

 

For Windows

  • Check the Wireless Direct settings of the printer
  • Connect the printer to the computer with the help of a USB cable
  • Start the Printer Setting Tool on your system and click the option that says ‘Communication Settings’
  • In the ‘General’ option, confirm that Wireless Direct is picked for Selected Interface
  • Press and hold the Wi-Fi button on your printer for about a second to turn on the Wi-Fi function
  • Use your laptop to choose the SSID of your printer and enter the password
  • The Wi-Fi (Wi-Fi) indicator lights in blue once the connection has been established

 

For MAC

  • Check and confirm the Wireless Direct settings of the printer
  • Connect the printer to the laptop with a USB cable
  • Open the Printer Setting Tool on your system
  • Confirm that Wireless Direct is turned on in the ‘Wireless LAN’ option
  • Press and hold the Wi-Fi button on your printer for about a second to turn the Wi-Fi function on
  • Use your computer or mobile device to choose the SSID of your printer and enter the password.
  • The Wi-Fi (Wi-Fi) indicator lights in blue once the connection has been established

 

Make sure that you don’t press the wifi button for a long time. If you hold it for more than 5 seconds then the printer will enter the WPS mode and your connection will eventually fail.

However, you can’t connect to the internet through wifi while you are using Wireless Direct. You should use a wired connection or connect to an Infrastructure mode to use the internet.



Option 2- Infrastructure mode setup

This mode gives you the permission to connect the printer to a system or a mobile device with the help of a wifi access point or a router. You can follow the steps mentioned below:

 

For Windows PC

  • Connect the printer with a USB cable to the computer.
  • Press and hold the Wi-Fi button on your printer for a second to turn the Wi-Fi function on.
  • The WiFi indicator should start blinking in blue once in every three seconds.
  • Initiate the Printer Setting Tool on your system, and click the ‘Communication Settings’ option
  • Pick the “Wireless LAN” for “Selected Interface” in the “General” tab
  • Select Infrastructure for “Communication Mode” in “Wireless Settings” in the Wireless LAN option
  • Type in the SSID that you wrote, or click “Search” and pick the SSID from the shown list.
  • Enter the password as “Passphrase”
  • Click the “Apply” button

 

For MAC

  • Connect the Brother printer and the system
  • Press and hold the Wi-Fi button on your printer for a second to turn the Wi-Fi on.
  • The WiFi indicator should start flashing in blue once every three seconds.
  • Begin the Wireless Device Setup Wizard comprised in the Printer Driver Package, and then follow the instructions displayed on the screen.
  • If you have not downloaded the Printer Driver Package then download it.
  • Click twice on the downloaded file. You can find the Wireless Device Setup Wizard in the “Utilities” folder.
  • Enter the SSID that you have, or click “Search” and choose the SSID from the list.
  • Enter the password as “Passphrase and select to ‘Apply’ 

 

When the connection between the printer and your Wi-Fi access point/router is established, the Wi-Fi (Wi-Fi) indicator light will turn blue. Computers and mobile devices that are on the same network as the printer will have an access to the printer.

 

You can pick either of the two methods that have been mentioned and use them as per your convenience to connect the Brother printer to wifi. If there is anything else you would like to know then you can get in touch with the Support team.

Tuesday, April 27, 2021

Why Is Brother Printer Not Connecting To My Laptop Or Computer?

Brother printer is one of the most prominent printer brands which are efficiently utilized by users throughout the world. It gives fantastic features of printing that may be availed very conveniently during printing. It may access very simply the computer through wireless or wired. On the PC persons have to verify if Brother Printer is in the list it means they can install it, if they did not view it in the list then they can be installed in an effective manner. While using the printer sometimes users may face brother printer not connecting issue. However, as every issue has a solution, this printer error also has a solution. And here in this blog you will learn about it.  




Adding the printer to the PC or laptop is the simplest way. Printers come with a driver or unique software installation that is particular to the model number or brand of printer. As Brother printers are utilized by multitudinous PCs, most manufacturers of printers have created it easier for users to easy the software essential for installation. 

However, there are only certain users who understand the manner to connect the bother printer to the laptop or computer. Sometimes it may cause errors during connecting so if persons are not connecting then follow this information in detail which may help to fix the issue of Brother Printer Connection in an efficient manner.

 


How to connect Brother Printer to Laptop or PC



Brother Printer process of setup for PC or laptop is very convenient or simple so printer uses a connection of wireless. If persons are not connecting brother printer to PC then for Connected Brother Printer follow these steps:

  • Firstly, they would understand to know all detail and be required to download the driver of the printer for their PC or then move to the website of Brother Printer.
  • Then press on the link of Downloads.
  • Select the printer under the chosen category of the product group.
  • Then press on option view to further continue the process.
  • Select the OS or Select language from the menu of the drop menu.
  • Now the driver would start to download or wait for some time during downloading.
  • Then restart the PC or connect the printer to the PC with the assist of a USB cable.
  • Then start brother printer or wait until the computer recognizes the brother printer or makes the connection.

By these steps, persons can easily fix the connection issue of the Brother Printer.


 

Learn more how to connect Brother wireless printer to PC



Brother Printer offers the wireless features of printing in which a person may print any document with a wireless connection. For this, they will be required to connect the printer without a wire connection on the PC. If they require to understand how to connect Brother wireless printer to PC then follow these instructions:

 

  • Firstly, turn on the PC.
  • Then power on the printer of Brother or then move to the menu by utilizing the touch control panel screen.
  • Move to the section of the network or then press on WLAN.
  • Press on wizard setup.
  • Now press on entering when they view Network I/F switched to without wire connection on the screen of PC.
  • After it is done, explore the network from the viewed outcomes and then press on the Entering option.
  • Then they will be said to enter the password for the network of wireless or after that enter the password of Wifi into the provided field.
  • Subsequently, then the printer would be connected achieve fully on the without wire network or after that then take a test of printing to check the status of the connection.

Hence by following this information, they may simplify connect the printer of Brother to the PC in multitudinous ways. 


 

Final words


It can be concluded that Brother printer is one of the most prominent printer brands which are efficiently utilized by users throughout the world. Brother Printer provides user-friendly printers with play or plug options of connection. It gives fantastic features of printing that may be availed very conveniently during printing. It may access very simply the computer both through wireless or wired. Some persons are confronting Brother Printer not connected to their PC problem so they can follow instructions to fix the Brother Printer Not Connection issue. 

 

Thursday, April 8, 2021

Brother Printer Won’t Scan To Computer – How To Fix?

Issues are normal to occur in technology as at some point in time they usually stop or cause problems. Here is one issue that is generally faced by the users i.e. brother printer won’t scan to computer. To tackle this issue with care you need to read this blog carefully and solve the issue accordingly. 




Brother printer is the most advantageous printer is known for its extreme capabilities that cater to all kinds of needs in a limited time. it is easily functionals, holds so much space, reliable, desk-friendly, etc. 


Here is a quick fix for brother printer won’t scan 


• Check your connection

Before you proceed with other solutions it is important to check your connection first. You can check the connection via a peer-to-peer network environment only if you want to use the network scanning tool. It works from a server computer and not the client PCs. 

 

• Check firewall settings

The firewall can stop your brother printer from printing due to security issues and to know this it is important that you check the firewall settings. To do the settings it is important that you disable the firewall from the PC and scan again. 

To disable the firewall you can follow the below-given steps:

  • Go to the control panel option by clicking on start. 
  • Select system and security. Click on windows firewall. 
  • Select the option of network and sharing center.
  • On visiting here, you can check your network location by going to the “view your active networks” option. 
  • Go to the control panel again and click on windows firewall. 
  • Select the option of “turn windows firewall on or off”. 
  • Click on ok after you “turn off” windows firewall network location. 
  • After a connection operation, you can re-enable the firewall. 

 

• Make sure the printer is on without errors

If you see the LCD screen display blank or off it means that is either in sleep mode or it is off. You can check this by pressing the printer’s power-on button. Also, check all the plugs before you start hitting the buttons on the printer. Multiple and simultaneous button clicks can cause errors. If the screen shows any errors like paper jam, low ink, empty toner, etc. then you must reset them and refill them. 


• Make sure that the printer is ready to print

To know this, go to the printer properties where you will see the option of how to operate the printer such as configuring ports or the hardware-related customizations. You can further follow the given steps to check:

  • Go to the control panel by clicking on start.
  • Tap on hardware and sound option. Click on devices and printers. 
  • Make a right-click on brother printer and select printer properties. 
  • Click on a test page to know if your printer is ready to print. 

 

• Keep track of the IP address of your brother printer

The other possible issue “my brother printer won't scan” can be due to the IP address. Before proceeding it is important to note that your network config displays 0.0.0.0. give some time and try again. To print the configuration list you can do the following:

  • Go to the menu option on your brother’s printer. 
  • Select the option of print reports.
  • Select network configuration and press ok. 
  • Tap on black (mono) start or the option of color start or simply “start”. 
  • Click on Stop/exit. 

 

• Make sure the control center is running

To know that your control panel is running then you can simply follow these steps:

  • Click start > brother > brother utilities > control center. 
  • Try the scanning process again and if it doesn’t work still then you can follow other solutions. 

 

Conclusion

Brother printer won't scan to computer is a normal issue that can be faced by anyone. You can always contact an expert if you feel that no solution is working. 

 

 

Tuesday, March 23, 2021

How to reset toner on brother hl-2270dw?

Brother HL-2270DW toner reset helps you get rid of errors like “Replace Toner” or “Toner Low”. sometimes, when you get these messages on your printer or computer screen, on your Brother printer. Whenever you get any such errors, the first thing you need to do is check whether the toner is running out of ink or not. If there's not enough ink in the toner, just refill or replace it with a new one. This should most probably fix your problem, however, if the issue persists, you need to perform the Brother HL - 2270DW Toner Reset



Follow the instructions in this blog to know how you can reset your Brother HL - 2270 Printer toner.

Steps To Reset The Toner On Brother HL - 2270DW?

Sometimes when you replace the toner to fix the Replace Toner error, the error won't clear. The issue occurs due to the incapability of the Brother printer to detect the replaced cartridge. This problem can be easily tackled by a Brother HL-2270DW Toner Reset and you can go back to printing like a pro once again.

Follow the steps below to reset your Brother HL-2270DW printer toner:


Brother HL-2270dw Toner Reset Steps for Monochrome (Black and White) printers:

First of all, open the lid (front cover) of your printer. Keep it open while performing the rest of the steps mentioned below.

  1. Now you need to turn off your printer.
  2. Turn the printer back on while holding the GO or START button at the same time.
  3. Once all the Panel lights are in the ON state, you can release the GO/START button.
  4. Press the GO/START button twice this time. Wait for the lights to turn on.
  5. Now you need to press the GO or START button five times. This should turn off the toner light   and the paper light should be either flashing or on. You might still see the error message.
  6. Just close the front cover and it's done.

After the Brother HL-2270DW toner reset, only the ready light should be turned on.


Brother HL-3370DW Toner Reset Steps for MFC, DCP, and HL color printers:

  1. Turn on your Brother printer and open the access door of the toner. You should get the "Cover is Open" message on your printer screen.
  2. Press the Clear/Back button to open the toner reset menu.
  3. Here on the Toner Reset menu, you'll find options to reset all the toners including M, C, Y, and   BK. In case, your printer also has high yield or standard yield cartridges, then you'll see an     option to reset that too.
  4. After selecting the cartridge, you need to select the accurate size of it and then press OK.
  5. You need to reset all the cartridges one by one.
  6. Press 1 to finish the reset and then select the Clear/Back option.
  7. Once done you can close the access door of the toner.


Brother HL-2270DW Toner Reset Message Popping Up on MFC Monochrome Printer

  1. To clear the toner reset message on your MFC monochrome printer, first, open the front door of the printer.
  2. Now you need to press the Clear/Back button.
  3. Press *00 and then OK.
  4. When you get to the drum replacement menu, don’t choose anything from the menu and press
  5. Press 00 and then OK.


Summing Up

Hopefully, after performing the Brother HL - 2270DW Toner Reset, you’ll stop getting the “Replace toner” or “toner low” error. In case even after resetting the toner, you still get the error message or can’t print, you should contact Brother Support for assistance. Our printer experts will help you find the cause behind the issue and then fix it right away. If you are experiencing any other issue with your Brother printer, you can discuss that too with our experts to get it resolved.