Why Brother Printer In Error State Message Occurs?

Brother printer is a worldwide renowned printing brand for manufacturing outstanding printing devices. Just like you, there are millions of happy customers across the globe using Brother printer for executing their daily printing task. However, similar to other printing devices or brands, your Brother printer can also come across certain technical issues. Among the different technical errors, Brother printer in error state is considered to be the most common problem faced by the printer users. If you are a proud Brother printer user but find yourself stuck with this problem, this post can help you. 

 

Here, we are sharing some easy troubleshooting guidelines that can help you to fix the Brother printer in an error state issue. 

 

So,  let's get started!

 

Brother printer in an error state: possible reasons

 

Before we proceed next and troubleshoot the issue, it is important to know about the common reasons due to which the state message appears on your Brother's printing screen. The most common reasons are:

 

·          Virus or Malware attack.

·          BIOS issues.

·          Corrupted or outdated printer drivers.

·          Poor internet connectivity.

·          Improper placement of wires and USB.

 

Now that you know about the possible causes behind the printer error state problem, you can proceed next with the simple troubleshooting steps and fix it. Below we are going to share some brilliant hacks that can help anyone to resolve the Brother printer in error state problem. So before giving the call to print professionals or technicians, try the following step to fix your trouble.

 

Troubleshooting steps to fix Brother printer in error state

 

Restore your system

The simplest and easiest thing you can try to fix the Brother printer in error state problem is to restore your system to resolve the bugs.  For this, you can refer to the Brother printer manual and find the steps.

 

Check your internet

The printer error state problem is often caused due to poor internet connectivity. So it is recommended to check your network connectivity. If necessary, restart your printer, router, and computer as well. All you need is to unplug the power cord, wait for a while, and then plug it back in.

 

Reinstall printer drivers

The outdated or corrupted printer drivers can also be the reason that you are getting Brother printer in error-state problem. You can visit the Brother official website and download the appropriate driver in software for your printer model. Also if you want to update the existing drivers, you can download them from the brother official website.

 

Run the printer troubleshooter

The printer troubleshooter can help you to fix bugs and errors that may stop you from using the printing services.  For this, you need to visit the " device administration"  section.  From there you can run your Brother printer troubleshooter.

 

So, these are some common fixes that can help you to troubleshoot Brother printer is an error state problem on your device. In case your problem is still not resolved, try deleting and reinstalling the printer software. This will help you to identify the bug and fix it.  However, if a Brother printer error is showing up and you are unable to fix it, contact the Brother printer support team for help. The professionals can help you to discover the best possible solution after identifying the problem and also share useful tips to make your printing experience better.

 

 

Your guide to the printer not recognizing compatible cartridges!

It might be an issue if you have just purchased a printer but brother printer doesn't recognize ink cartridge. You can specifically try to reset the printer by pressing the power button 7 times as it will clear the error message.

If the brother printer is not recognizing the new toner cartridge then you can also reset the cartridge through the menu. If this doesn’t work in your favor then you can follow the steps that we will be sharing with you.

 

Step 1- Reset the printer memory

If the brother printer not recognizing the new toner cartridge then you can follow these steps to reset the printer memory. It might help you with the problem:

• You should remove the new cartridge, replace it with the old one, and leave it for about 10 minutes.
• Once you come back after 10 minutes, remove the old cartridge and put the new one again.

 

This is going to help your brother printer to recognize the cartridge. However, if it doesn’t then you can you can follow the below mentioned steps:

Remove the new cartridge and place it in a clean and safe place where the cartridge or the surface won’t be dented. Turn the printer off from the power button.

•  Unplug your printer from the main source.
• Plug your printer back in at the wall but don’t press the power button for now
•  Insert your new cartridge and press the power button on the printer

 

Step 2- Clean the metal contacts

The metal contacts can typically be seen on one side, the back of a toner cartridge or the back of an ink cartridge. They look like a flat piece of copper, metal, or like a circuit board. You should know that some ink cartridges have no contacts at all. The steps to clean it have been mentioned below for your reference:

• Switch off the power and unplug your printer
• Remove your toner or ink cartridge carefully and place to one side on a flat surface safely
• Check the cartridge for the metal contacts and see the inside of the printer for a connection point
•  Lightly wipe the contacts on both cartridges and the printer to remove any dirt with a dry cloth. Ensure that you don’t cause any damage.
• Replace the cartridges in the printer and turn on the printer
• See if you can print again or not

 

If the brother printer still doesn't recognize ink cartridge then you can check these additional things:

Ensure that all the protective covers and strips were removed from your new cartridge when it was installed. You usually get instructions in the box that will guide you in the best possible way

Make sure that you acquired the correct consumable.

• See if you purchased an ink or toner and not a new drum unit or any other maintenance item.
•  Update your printer software by going through the instructions manual on how to update the firmware.

 

This should help your printer to recognize the cartridges. If it still doesn’t then you can reach out to us and we will help you out to the best of our knowledge to get your printer back to normal.

 

This is how I connected by Brother Printer to Wi-Fi!

If you have just purchased your Brother Printer and having issues when it comes to connecting it to the Wi-Fi then there is nothing to worry about it. 

We will help you to connect brother printer to Wi-Fi in some simple steps. The best part is that you don’t need any technical knowledge to do the same.

 

See your wireless settings

You should know all the wireless settings before you connect brother printer to wifi. You need to know the Network Name as well as the Network Password which is also known as the security key.

If you don’t know where to find this information then you should look beside your router. You can find the details on a sticker on the router. If it isn’t there, then you can see the router’s documentation and look for the information online. Once you have it, you can connect your brother printer to wifi.

Option 1- Wireless direct setup

This option lets you connect the printer to your system or smartphone directly that too without a wifi access point. If this is the case then the Brother printer usually works as a wifi access point. You can use this method with the help of the steps that we will be sharing with you.

 

For Windows

• Check the Wireless Direct settings of the printer
• Connect the printer to the computer with the help of a USB cable
• Start the Printer Setting Tool on your system and click the option that says ‘Communication Settings’
• In the ‘General’ option, confirm that Wireless Direct is picked for Selected Interface
• Press and hold the Wi-Fi button on your printer for about a second to turn on the Wi-Fi function
• Use your laptop to choose the SSID of your printer and enter the password
• The Wi-Fi (Wi-Fi) indicator lights in blue once the connection has been established

 

For MAC

• Check and confirm the Wireless Direct settings of the printer
• Connect the printer to the laptop with a USB cable
• Open the Printer Setting Tool on your system
• Confirm that Wireless Direct is turned on in the ‘Wireless LAN’ option
• Press and hold the Wi-Fi button on your printer for about a second to turn the Wi-Fi function on
• Use your computer or mobile device to choose the SSID of your printer and enter the password.
• The Wi-Fi (Wi-Fi) indicator lights in blue once the connection has been established

 

Make sure that you don’t press the wifi button for a long time. If you hold it for more than 5 seconds then the printer will enter the WPS mode and your connection will eventually fail.

However, you can’t connect to the internet through wifi while you are using Wireless Direct. You should use a wired connection or connect to an Infrastructure mode to use the internet.

Option 2- Infrastructure mode setup

This mode gives you the permission to connect the printer to a system or a mobile device with the help of a wifi access point or a router. You can follow the steps mentioned below:

 

For Windows PC

• Connect the printer with a USB cable to the computer.
• Press and hold the Wi-Fi button on your printer for a second to turn the Wi-Fi function on.
• The WiFi indicator should start blinking in blue once in every three seconds.
• Initiate the Printer Setting Tool on your system, and click the ‘Communication Settings’ option
• Pick the “Wireless LAN” for “Selected Interface” in the “General” tab
• Select Infrastructure for “Communication Mode” in “Wireless Settings” in the Wireless LAN option
• Type in the SSID that you wrote, or click “Search” and pick the SSID from the shown list.
• Enter the password as “Passphrase”
• Click the “Apply” button

 

For MAC

• Connect the Brother printer and the system
• Press and hold the Wi-Fi button on your printer for a second to turn the Wi-Fi on.
• The WiFi indicator should start flashing in blue once every three seconds.
• Begin the Wireless Device Setup Wizard comprised in the Printer Driver Package, and then follow the instructions displayed on the screen.
• If you have not downloaded the Printer Driver Package then download it.
• Click twice on the downloaded file. You can find the Wireless Device Setup Wizard in the “Utilities” folder.
• Enter the SSID that you have, or click “Search” and choose the SSID from the list.
• Enter the password as “Passphrase and select to ‘Apply’ 

 

When the connection between the printer and your Wi-Fi access point/router is established, the Wi-Fi (Wi-Fi) indicator light will turn blue. Computers and mobile devices that are on the same network as the printer will have an access to the printer.

 

You can pick either of the two methods that have been mentioned and use them as per your convenience to connect the Brother printer to wifi. If there is anything else you would like to know then you can get in touch with the Support team.