Tuesday, August 18, 2020

Fix Brother Printer Offline Issue With Simple Steps

 Brother Printer Offline is one of the most common issues faced by Brother printer users. The issue can easily be fixed by ensuring a couple of things like checking your internet connection and making changes to your printer’s settings. In this blog, we are going to help you with the Brother printer offline issue and tell you about how you can bring your printer back online. So, without wasting one more minute, let’s get started and do everything possible to switch your printer mode to online. You can also contact our Brother Printer Support to get direct assistance from our professionals regarding your Brother Printer Offline issue.


Check Your Brother Printer For Errors


Before we start troubleshooting your printer, you need to check it for any errors. Also, make sure that it is powered on and connected to your PC or any other device.


  1. To confirm that your Brother Printer is plugged into the power source, look at its LCD display. If the screen is blank, try to wake your printer from sleep mode. 
  2. If you can’t wake up your Brother printer from sleep then check if your power socket is in working condition and the switches are on. Try connecting it to a different socket and see if that helps.
  3. In case, if you are not able to turn on your Brother printer at all, then the problem must be with the hardware. To fix the Brother printer not starting issue, you must contact Brother Printer Support immediately.

If you are able to turn on your printer, then you need to look for any errors on the Printer screen. Errors like Paper Jam or Empty Ink can cause Brother Printer to go offline. Working on the error specifically would make your printer come online and print like before.


Ensure That The Brother Printer Is Connected To Your Device


The main reason for a Brother Printer to go offline is that it is not connected to any of your devices. So, to fix your Brother printer offline issue, you must ensure that it is connected to your PC or mobile device.


  1. If your Brother device is a wireless printer, check if it is connected to the WiFi properly. Try printing a network configuration page to verify the IP address of your router.
  2. In case, if you are using an ethernet cable to connect your Brother printer with your device, make sure the cable is connected properly to both printer and router.
  3. For a USB printer, check both the ends of the USB cable or connect it again properly to both your devices.

These steps would basically fix your issue but if the Brother Printer Offline error persists, then you should follow the next step.

Set Your Brother Printer As Default

If after following all the above-mentioned procedures, you are still not able to bring your Brother Printer back online, you need to make sure that it is set as the default printer on your device. To set your Brother Printer as default on your Windows 8 and later versions, follow the steps below:


  1. Switch on your PC and search for the Control Panel in the Windows search bar.
  2. Go to Hardware and Sound option and then select Devices and Printers.
  3. If your the printer is already set as default you’ll see a green check on it. If it isn’t set as default, right-click on your printer and choose Set as default option.

To set your Brother Printer as default on your Windows 7 PC, use the steps below:


  1. Click on the Start icon from the taskbar and select Devices and Printers tab.
  2. Make sure if your printer is set as default and if not right-click on it and click Set as the Default option from the list.

After setting your Brother printer as default on your Windows computer, restart both your printer and computer. Now check if your printer is still showing offline, you can also try sending print tasks from your PC to see if it is printing. If after all, you still can’t fix Brother Printer Offline error, then reach Brother Printer Support to get help from technical experts.