Brother Printer Won’t Scan To Computer – How To Fix?

Issues are normal to occur in technology as at some point in time they usually stop or cause problems. Here is one issue that is generally faced by the users i.e. brother printer won’t scan to computer. To tackle this issue with care you need to read this blog carefully and solve the issue accordingly. 

Brother printer is the most advantageous printer is known for its extreme capabilities that cater to all kinds of needs in a limited time. it is easily functionals, holds so much space, reliable, desk-friendly, etc. 

Here is a quick fix for brother printer won’t scan 

• Check your connection

Before you proceed with other solutions it is important to check your connection first. You can check the connection via a peer-to-peer network environment only if you want to use the network scanning tool. It works from a server computer and not the client PCs. 

 

• Check firewall settings

The firewall can stop your brother printer from printing due to security issues and to know this it is important that you check the firewall settings. To do the settings it is important that you disable the firewall from the PC and scan again. 

To disable the firewall you can follow the below-given steps:

• Go to the control panel option by clicking on start. 
• Select system and security. Click on windows firewall. 
• Select the option of network and sharing center.
• On visiting here, you can check your network location by going to the “view your active networks” option. 
• Go to the control panel again and click on windows firewall. 
• Select the option of “turn windows firewall on or off”. 
• Click on ok after you “turn off” windows firewall network location. 
• After a connection operation, you can re-enable the firewall. 

 

• Make sure the printer is on without errors

If you see the LCD screen display blank or off it means that is either in sleep mode or it is off. You can check this by pressing the printer’s power-on button. Also, check all the plugs before you start hitting the buttons on the printer. Multiple and simultaneous button clicks can cause errors. If the screen shows any errors like paper jam, low ink, empty toner, etc. then you must reset them and refill them. 

• Make sure that the printer is ready to print

To know this, go to the printer properties where you will see the option of how to operate the printer such as configuring ports or the hardware-related customizations. You can further follow the given steps to check:

• Go to the control panel by clicking on start.
• Tap on hardware and sound option. Click on devices and printers. 
• Make a right-click on brother printer and select printer properties. 
• Click on a test page to know if your printer is ready to print. 

 

• Keep track of the IP address of your brother printer

The other possible issue “my brother printer won't scan” can be due to the IP address. Before proceeding it is important to note that your network config displays 0.0.0.0. give some time and try again. To print the configuration list you can do the following:

• Go to the menu option on your brother’s printer. 
• Select the option of print reports.
• Select network configuration and press ok. 
• Tap on black (mono) start or the option of color start or simply “start”. 
• Click on Stop/exit. 

 

• Make sure the control center is running

To know that your control panel is running then you can simply follow these steps:

• Click start > brother > brother utilities > control center. 
• Try the scanning process again and if it doesn’t work still then you can follow other solutions. 

 

Conclusion

Brother printer won't scan to computer is a normal issue that can be faced by anyone. You can always contact an expert if you feel that no solution is working.