Fixed — Why Does My Brother Printer Keep Going Offline On Mac?

Is your Brother printer showing Offline on Mac? Most of the time, the Brother printer is offline in Mac due to connectivity issues. However, it can also occur due to other reasons like paper jams.

Why Is My Brother Printer Showing Offline On Mac?

Is your Brother printer showing Offline on Mac? Most of the time, the brother printer offline mac due to connectivity issues. However, it can also occur due to other reasons like a paper jam or any other error showing on your printer screen. No matter what is the reason behind the error, it leaves you in an unlikely state where you can’t use your Brother printer at all. And for those who are in a hurry to get a printout, it is a disaster. 

So why wait and not start troubleshooting the Brother Printer Offline Issue in Mac right away?

Troubleshooting The Brother Printer Offline On Mac Problem

Try the checks mentioned below and resolve any issue with your printer to fix the Brother Printer Offline On Mac problem.

1. First of all, switch ON your printer and check there are enough papers in the paper tray.
2. Now check for paper jams and clean them if required.
3. Check your printer screen for any error message or code.
4. Make sure your Wireless network is active as well as connected to your Brother printer.
5. In the case of a wired printer, check all the USB connections. Try unplugging and replugging them to resolve any temporary connection issue. Also make sure the USB is working, if not replace it with another working USB.
6. Delete the pending tasks from the printing queue.
7. Check for pending brother printer drivers and update them.

Once you have ensured all the things mentioned above, the next step is to restart your printer as well as your computer. When your printer and computer is booted, check the printer status of your Brother printer. 

Set Your Brother Printer As Default On Mac

If after following the above steps you continue to face the Brother printer offline in Mac issues, you might have not set your Brother printer as default. To set your brother printer as default on Mac, follow the steps below:

1. Open System Preferences and then go to Printer and Scanners.
2. Check whether your brother printer is set as default or not. If not, click on the drop-down menu on the right side and set it as default right away.

Once you have set your Brother printer as default, go back and check if its status is back to online or not. 

Resume The Brother Printer Status

Now that you have ensured all the things as well as set your Brother printer as default, your printer should be back online. If it’s not, then you need to check if the printing is paused from the Brother printer folder. To do so, follow the steps below:

1. In Printer and Scanner, click on your Brother Printer icon.
2. Now click on Open Print Queue and then check the printer status.
3. If the printer is on sleep mode or paused, you will see the Resume Printer icon at the tool menu on the top.

Your Brother printer should show online now, however, if the Brother printer offline on Mac issue still occurs, follow the troubleshooting steps as mentioned in the next section.

Reset The Printing Settings Of Your Mac

Sometimes the Brother printer offline on Mac issue is not the fault of the Brother printer but the Mac device. To curb this, you can try resetting the printing settings on your Mac as mentioned below.

1. Open System Preferences and then go to Printer and Scanners.
2. You will now see a list of available and previously connected printers on the left panel.
3. In the left panel, right-click anywhere in the empty space.
4. From the list of options showing on your screen, select “Reset Printing System”. Doing this will remove all the added printer and printer drivers from your device.
5. Once all the printers are removed and the printer drivers are uninstalled, you can install new printer drivers from the Official Brother Printer website. Make sure you enter the accurate details of your Mac operating system as well as the brother printer to download the compatible drivers.

 

We hope you have successfully resolved your Brother printer and are not facing the brother printer offline mac issue anymore. If due to any reason you are still experiencing the same problem or any other problem with your Brother printer, feel free to contact our Brother support experts for remote assistance. You can also find solutions for other Brother printer errors and issues in our blog section.